Social Services

Our mission is to promote self-sufficiency while providing support and protection to the citizens of Giles County through the delivery and coordination of community based social services.

Foster Families Needed


WHAT: Emergency Assistance from The Salvation Army
(Help with: Past Due Utilities/Electric/Rent/Mortgage)
WHEN: Every 1st & 3rd Tuesday of the month (starting 2/21/17)
WHERE: Pearisburg United Methodist Church
1101 Valley View Drive
Pearisburg, VA 24134
PLEASE BRING: Picture I.D. / Proof of Income / Termination Notice

March 7 & 21
Joanie Barker, Case Worker
(540) 394-1037

Financial Services Unit –

Apply at

The financial services unit administers many financial assistance programs which are:

  • Aid to Families with Dependent Children – Foster Care (AFDC-FC)
  • Auxiliary Grants
  • Emergency Assistance
  • Energy Assistance – Fuel, Crisis, and Cooling
  • Family Access to Medical Insurance Security (FAMIS)
  • Supplemental Nutrition Assistance Program (SNAP) former Food  Stamp Program
  • Medicaid
  • Refugee Resettlement Program
  • Temporary Assistance for Needy Families Program (TANF)
Service Unit


The service unit provides support to individuals, families, and children.
Included programs are:

  • Adoption Services
  • Adult Services
  • Adult Protective Services
  • Child Protective Services
  • Chore Services
  • Companion Services
  • Day Care Services
  • Family Preservation
  • Foster Care Services
  • Homemaker Services
  • Intake Services
  • Virginia Initiative for Employment Not Welfare Program (VIEW)
  • Special Needs Adoption/Adoption Subsidy after Intake Services.

In addition to the programs and services listed, Giles County Department of Social Services administers the State’s Fraud Free Program and sponsors a Volunteer Program.

Virginia Department of Social Services is an equal opportunity service provider. If you need assistance to access services or material in an alternate format, please call (TTY/TDD) (800) 828-1120.


“In accordance with the Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability. “To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call (800) 795-3272 (voice) or (202) 720-6382 (TTY). USDA is an equal opportunity provider and employer.”





Utilization Management

Utilization management (UM) is a set of techniques used by or on behalf of purchasers of health and human services to manage the provision of services through systematic data driven processes.

Utilization review (UR) is a major component of the State Executive Council approved utilization management process. Utilization review is a formal assessment of the necessity, efficiency and appropriateness of the services and treatment plan for individual youth served through CSA.

There are common abbreviations used in the CSA process that can be confusing for people not familiar with the process. The following is a list of some of the most common:
CANS – Child and Adolescent Needs and Strengths assessments. This is the state approved mandatory uniform individual assessment tool for every youth served through CSA.
CPMT – Community Policy and Management Team – the local entity that is responsible for all policies and procedures for the implementation of the CSA structure in the locality.
CSA – Children’s Services Act – the legislative authority for providing services across agencies. Commonly used to mean the process through which services are determined and funded.
DSM V – This is the Diagnostic and Statistical Manual of Mental Disorders. It is a manual used by clinicians to guide the diagnostic process.
EPSDT – This is the Early Periodic Screening, Diagnosis, and Treatment program of Medicaid. It’s required in every state and is designed to improve the health of low-income children, by financing appropriate and necessary pediatric services
FAPT – Family Assessment and Planning Team – the local team that develops and supervises the implementation of services for youth served through CSA.
IEP – Individual Education Plan – This is the plan developed by the local school division for youth with special education needs.
IFSP – Individual and Family Services Plan – This is the plan developed by the FAPT for services for the youth and family. The IFSP is driven by the family and based on the strengths and needs assessed on the CANS.
OSC – Office of Children’s Services – This is the state office that oversees and provides technical assistance to the localities for the administration of CSA.



Contact Info

Sherri Nipper-Williams
Giles County Dept of Social Services
211 Main Street, Suite 109
Narrows, VA  24124

(540) 726-8315 or
(540) 626-7291
FAX:  (540) 726-8253

Child Abuse and Neglect

Adult Abuse
(800) 832-3858

Giles Co. Sheriff’s Office
(540) 921-3842 or 9-1-1


8:30 am – 12:00 pm; 12:30 – 5:00 pm
(closed  for lunch 12:00 – 12:30)


Foster Care
Commonwealth of Virginia
New River Valley Workforce Investment
Social Security Administration
Virginia Department of Health
Dept of Medical Assistance Services
VA Dept of Social Services
Virginia Employment Commission

Forms for Case Managers

Parental Contribution Referral Notice

Individual Family Service Plan

Giles CPMT Emergency FAPT Approval

Agreement for Services

Utilization Management – (pdf)

Forms for Case Managers
Guides to military-friendly colleges and financial aid for military members and veterans.


Guide to Financial Aid for Military & Veterans

Guide to Military-Friendly Colleges

Guide to Bachelor’s Degree in Social Work

Guide to Master’s Degree in Social Work